The Value of the Engaged Energy Consumer

In collaboration with our 95+ utility partners, we’ve built a business case for customer engagement that identifies the full cost savings and revenue potential across common areas of utility operations. Our key takeaway: each engaged household can add an incremental €15-€40 annually to a energy retailer’s bottom line. This white paper identifies the sources of this incremental value across several utility domains, including:

  • retention and acquisition
  • cost to serve
  • marketing
  • demand response
Download the report

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